The quiet cost of tech debt: what to fix, when to act, and why it matters
Build for the future without being held back by yesterday’s decisions.
10 April 2025
In our latest conversation on Product Pulse, we unraveled the complexities of technical debt—a reality born from market demands, urgent deadlines, tight budgets, and ever-evolving specs. From subtle code smells and outdated tech stacks to glaring red flags like missing documentation, this hidden burden can slow progress if left unchecked. Join John Radford, Client Services Director at LogiNet International, and Mark Batty, CTO at PAYG CTO, as they share hands-on strategies for balancing bold ideas with debt repayment. Discover how to make smarter tech decisions and create a sustainable roadmap that fuels growth without sacrificing flexibility or creativity.

Your key points at a glance

  • What is technical debt? It’s what happens when speed trumps quality in development—quick wins now, bigger headaches later if left unchecked.
  • Why It builds up: Pressured timelines, shifting requirements, lean teams, and short-term thinking all feed into growing technical debt.
  • How to tackle it: Use structured planning, regular code reviews, smart prioritisation, and the right tools to chip away at debt consistently—without slowing delivery.
  • It affects people too: Persistent tech debt drains morale and slows your team down. Resolving it frees developers to focus on meaningful, satisfying work.
  • Think long-term: Building technical debt management into your regular workflow keeps systems stable, scalable, and ready for the future.

What is technical debt—and why does it keep coming back?

Ward Cunningham introduced the concept of technical debt in the 1990s to describe what happens when developers chase fast results over thorough code. Like financial debt, it compounds when left alone—and often does so at an alarming rate. Some of this debt is on purpose, created to hit looming deadlines, while the rest crops up accidentally through oversights, mistakes, or hasty planning.
Technical debt comes in many forms, such as code and architecture debt, missing documentation, gaps in testing, neglected UI/UX improvements, or weak governance processes. Each one highlights how vital it is to have structured plans and clear workflows from the start.
External and internal influences both play their part. Tight deadlines and market pressures push teams to deliver in the short term, prioritising quick fixes over sustainable quality. Within organisations, limited resources, skill gaps, or poor forward planning can make the problem worse. Continuous changes to project requirements add yet another layer of complexity.
Culture and organisational focus also matter. When everything centres on launching new features at lightning speed, it’s easy to make decisions that cause technical debt to surge. Balancing short-term urgency with solid engineering keeps debt in check—and while some debt is inevitable, managing it mindfully minimises its toll on future growth.

Managing tech debt without slowing the business down

Technical debt isn’t a “set it and forget it” issue. It calls for steady oversight—structured plans, regular testing, clear documentation, and small, continuous fixes. When you rank tasks by their value to the business (the Pareto Principle works well here), you direct resources where they’ll make the biggest difference. Code analysis and metrics—like code churn rates or deployment frequency—keep progress in check. Simple dashboards can show these measurements in one place, but avoid overcomplicating the monitoring. Routine health checks of your codebase help teams spot risks early and solve them before they escalate.
Open, ongoing communication matters too. Stakeholders should see exactly why resolving technical debt makes a difference to the bottom line. For startups, taming technical debt right from MVP ensures that feature development and stable infrastructure move hand in hand. If you’ve chosen quick fixes in the early stages, attach a plan to clear that debt before it becomes a roadblock.

How to spot tech debt before it becomes a real problem

Technical debt often reveals itself through measurable clues that help teams identify and prioritise fixes:
  • Increasing change failure rates: Frequent mishaps during code updates or deployments hint at fragile infrastructure.
  • Reduced deployment frequency: Slower releases often signal hidden inefficiencies rooted in technical debt.
  • Rising total cost of ownership (TCO): As maintenance bills climb, that debt becomes a growing financial burden.
For deeper insights, DevOps Research and Assessment (DORA) metrics can shed light on development and deployment efficiency. AI-assisted code analysis tools swiftly catch potential problem areas, allowing teams to tackle them before they escalate. Meanwhile, dashboards and CI/CD pipeline quality gates streamline the monitoring process, making it easier to keep technical debt in check.

Why tech debt wears teams down (and how to prevent it)

Technical debt isn’t just a systems issue—it affects the people behind them. When developers repeatedly navigate clumsy workarounds or re-patch fragile code, frustration and fatigue can set in, dragging down morale and productivity. In worst-case scenarios, persistent technical debt can contribute to burnout and higher turnover rates. By tackling these root problems systematically, teams free up mental space for more innovative work—reducing stress levels, sharpening efficiency, and heightening overall job satisfaction.
Don’t let debt drain your dev resources
Technical debt can sap your best people and slow new features. Reclaim your momentum with a structured path to cleaner code and smoother releases.

The smarter way: tackling tech debt as you go

One of the best ways to handle technical debt is to weave its resolution into your everyday workflow, rather than treating it as a side project. Allocating 10–20% of development time to addressing debt means you fix issues continuously—keeping them from piling up. This steady approach lets your team push new features while also improving your codebase behind the scenes.
For startups, it’s wise to confront technical debt as early as your MVP stage. Quick compromises made to get the product out the door should always come with a plan for paying them off later. This keeps feature enhancements and infrastructure stability moving in tandem, setting the foundation for growth in the long run.

Keeping your systems clean, fast, and built for the future

While technical debt is a given in software development, it doesn’t have to derail you. With thoughtful management and practical planning, you can keep its effects in check. By keeping communication open—so that everyone, including those making business decisions, appreciates why technical debt matters—you’ll head off issues before they boil over. Regular codebase reviews and swift action on identified risks go a long way towards averting frantic last-minute fixes.
Ultimately, folding debt management into your daily routine and spotlighting the most pressing tasks maintains solid systems, controls long-term costs, and encourages steady innovation. By integrating these efforts, your organisation sets itself up to stay competitive and adaptable, even as tech landscapes keep shifting.

Still curious? What else you should know about managing tech debt

When does technical debt start to cost you?

Technical debt becomes a real drag on development the moment it visibly slows new feature delivery or breeds recurring bugs. Onboarding struggles and headaches around testing or scaling are also key signs it’s time to act. Regular check-ins help gauge the impact and focus on the most pressing issues, while investments in automation can nip new debt in the bud.
It’s essential to train your team on why this matters and make sure leadership backs the resources you need. The aim isn’t to wipe out technical debt entirely, but to keep it under control so your product can grow smoothly while still hitting current goals.

The hidden costs of technical debt: intentional vs. accidental

Technical debt builds up two ways: on purpose or by accident. Intentional debt happens when you accept quick fixes to hit deadlines—often skipping tests, scrimping on documentation, or recycling flawed code.
Accidental debt, on the other hand, grows from haphazard planning, knowledge gaps, outdated code practices, or shifting requirements. Either way, it can slow you down, sap code quality, and make it tough to adapt. Keeping a regular pulse on where this debt is forming helps you stay on track and keep your codebase stable.

Bridging the gap: how to align technical decisions with business goals in B2B start-ups

In early-stage B2B ventures, syncing technical decisions with business objectives calls for clear dialogue between tech and commercial teams. Regular check-ins ensure everyone understands the priorities and constraints, and a shared view of the company’s main goals helps the code stay on track. Even light governance—like small steering groups—can guide decision-making in a sensible way.
When both sides understand each other’s worlds, you end up with better calls all around. Linking tech metrics to business outcomes shows exactly why a particular technical decision matters, and dealing with technical debt early stops it from becoming an obstacle down the road. By working transparently and challenging unrealistic deadlines, teams keep quality high while pushing the business forward.
Watch the full episode!
Ready to rein in your technical debt?
It’s time to give your codebase the care and attention it deserves. If you’re eager to streamline your processes, reduce costly workarounds, and keep innovation humming, we’ve got the practical know‒how to help. Let’s make sure your tech can handle what’s next.
John Radford, Client Service Director

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John Radford
Client Services Director UK