About the Event
In this edition of Product Pulse, we're ditching the buzzwords and getting real about AI. Instead of a typical webinar, we're running this session like a podcast—an open, honest conversation about what’s actually working in AI implementation for SMEs and growing enterprises.
Hosted by John Radford, Client Services Director at LogiNet International, this session brings together two seasoned experts: Balint Horvath, AI Strategist and Product Expert, and Martin Gallardo, an experienced entrepreneur and AI business advisor, to explore practical lessons from the field.
From AI pilots that scaled (and those that didn’t), to voice agents, CRM integrations, and productivity gains that actually moved the needle—this is the behind‒the‒scenes look at AI adoption that most webinars don’t offer.
Whether you're a product lead, transformation manager, or tech decision‒maker, you’ll leave with a clearer picture of what’s possible, where the risks are, and what your next step could be.
Not one to be missed!
09:50 am - 10:00 am (BST London time)
Login to the webinar interface
A link to join the webinar will be sent the day before the webinar.
10:00 am - 10:05 am (BST London time)
Opening of the event
Hosted by: John Radford, Client Services Director @ LogiNet Inetarnational
10:05 am - 10:45 am (BST London time)
Main discussion: AI that actually works – lessons from the field
▪️ What AI is delivering in 2025 – and what it isn’t
Separating real progress from inflated promises.
▪️ Why AI projects fail
From vague goals to overcomplicated tools—what Martin and Balint have seen go sideways.
▪️ Scaling smart
Avoiding the trap of overengineering, and aligning AI with your actual operations.
▪️ Use case deep dives
What worked in customer service, recruitment, appointment scheduling, and more.
Panelists:
▪️ John Radford, Client Services Director @ LogiNet Inetarnational
▪️ Balint Horvath, AI Strategist and Product Expert @ Cognitive Calls
▪️ Martin Gallardo, Founder @ TheStrategyMBA.com
10:45 am - 10:50 am (BST London time)
Interactive demo – Cognitive Calls in action
In this live demo, Balint Horvath will showcase Cognitive Calls, a real-time voice agent platform that automates business conversations over the phone.
You’ll see how AI can:
▪️ conduct live conversations, make decisions, and update data in external systems,
▪️ handle real use cases like customer support, recruitment, and scheduling,
▪️ and contribute to tangible operational efficiency.
Perfect for leaders exploring AI in customer-facing or high-volume interaction environments.
10:50 am - 11:00 am (BST London time)
Q & A
Meet the Speakers
John Radford
Client Services Director @ LogiNet International
Host of the Product Pulse Scaling Ventures webinar series
Balint Horvath
AI Strategist and Product Expert @ Cognitive Calls
Special Guest of the Product Pulse webinar
Martin Gallardo
TheStrategyMBA.com Founder | Built 7 Figures Growth Services for Big4 | Board and Angel investor in AI & Climate
About LogiNet
LogiNet International is a custom web and mobile development agency, helping startups & enterprises build robust web and mobile apps since 2008. Our software development team of 100+ experts designs and builds digital products such as apps, websites, and e-commerce platforms that elevate brands. We create class-leading digital projects for clients through outsourced or inhouse software development approaches.
Let's talk about
your project
Drop us a message about your digital product development project and we will get back to you within 2 days.
We'd love to hear the details about your ideas and goals, so that our experts can guide you from the first meeting.
John Radford
Client Services Director UK
Providing end‒to‒end web and mobile development services to our customers since 2008.