Our AI projects
Learn more about how our clients have increased the efficiency of their business processes with our AI services
Discover how LogiNet's groundbreaking AI solutions are revolutionizing industries. From boosting customer service efficiency by 41% to slashing operational costs by 75%, see the real impact of our AI projects today.
Introduction
At LogiNet, AI is not just a buzzword—it's a core focus of our strategy and service offerings. We have completed numerous AI projects, each tailored to meet the unique needs of our clients. As a trusted partner in AI-driven transformation, we are committed to pushing the boundaries of what's possible, ensuring our clients stay ahead of the curve. Our dedicated team of experts is continuously working on innovative AI solutions that are designed to optimize business processes and deliver significant competitive advantages.
We understand that time is of the essence in today’s fast-paced business environment. That’s why we offer a service that delivers 2-5 actionable AI use cases to the CEO's desk within just one month. These use cases are not only practical but are also strategically aligned to enhance workflow efficiency and drive growth. When it comes to AI, we don’t just follow trends—we set them. Discover our three most recent AI projects and discover why leading companies choose LogiNet to bring their AI ambitions to life.
AI-based support for customer service at one of our U.S. client
Company's activity:
Sales and marketing customer service, with many customer service representatives handling chat inquiries.
Outlined AI projects after discussions:
- Chat assistant that generates relevant response options to customer inquiries.
- Categorization of customers based on chat history.
- Automatic categorization and prioritization of the inbox based on incoming customer chat messages.
Results:
- A customer service representative can process 55% more messages, with a 41% increase in efficiency.
- Customer service representatives only read relevant messages.
- Issues requiring quick assistance are more accurately identified and handled faster.
Project timeline:
12 weeks from concept to final solution
Automatic data upload for Unicatalog startup
Company's activity:
The Unicatalog mobile app, featuring promotional catalogues, provides users with numerous advantages. Various added functions accompany the catalogues and products within the app, features that are impossible to achieve with paper-based catalogues. For instance, users can subscribe to product types, search for products or categories to see when and where they are on sale, compile shopping lists from the most affordable or favourite items, and store all their loyalty cards within a single app.
Outlined AI project after discussions:
- Loading promotional catalogues using AI-based image processing: Loading promotional catalogues presented numerous challenges for the company, which were addressed using an AI solution specifically designed for image processing and computer vision tasks.
Results:
- The product upload speed increased fourfold.
- As a result, the previous team of five was replaced by one person.
- Costs were reduced by 75%.
- The work now involves data verification rather than data entry.
- The accuracy of the data in the app has significantly improved.
Project timeline:
8 weeks from concept to final solution
Cognitive Calls: automate all your calls with AI
Company activity:
Cognitive Calls is a versatile voice AI platform designed to automate and enhance tasks involving voice interactions, whether over the phone or on the web. Serving as an AI-powered phone support agent, scheduler, and mass caller, this platform revolutionizes how businesses manage customer interactions and operational workflows.
AI project realization:
Cognitive Calls is an advanced AI-powered communication tool engineered to transform how businesses manage and handle phone calls. By leveraging cutting-edge artificial intelligence and natural language processing (NLP), Cognitive Calls offers automated call handling, real-time transcription, and insightful analytics. This tool ensures that businesses can efficiently manage high call volumes while maintaining exceptional customer service.
Results:
Cognitive Calls is ideal for customer service teams, support centres, and any business that handles a significant volume of phone calls. It enhances efficiency by automating routine inquiries, providing valuable insights into customer interactions, and ensuring that calls are handled swiftly and effectively. This tool is particularly beneficial for industries such as telecommunications, healthcare, finance, and retail, where efficient and accurate call management is crucial.
Let's talk about
your project
Drop us a message about your digital product development project and we will get back to you within 2 days.
We'd love to hear the details about your ideas and goals, so that our experts can guide you from the first meeting.
John Radford
Client Services Director UK
Providing end–to–end web and mobile development services to our customers since 2008.